FAQs

What is Pre-order?

Where we don't have the tank you would like in stock, you are still able to order it. We take an authorisation of your credit card at check-out, but your credit card will not be charged until your tank is ready for shipping.

What are my options for shipping?

We have a few options to be as flexible for you as possible:

  • Collection - you are more than welcome to visit us at 1/132 Ossie James Drive, Rukuhia, Hamilton by prior arrangement - we would love to meet you!
  • Point to Point - our freight company will ship to their closest warehouse for you to collect. This is a more cost effective option than door to door delivery
  • Door to Door - our freight company will deliver directly to your door. This is probably the most convenient option for you, but will cost slightly more as our freight company needs to travel further. This option will be priced individually based on your location.

What do the tanks ship with?

The tanks ship with the Downpipe Filter Speedy and a standard chrome tap. This can be swapped out to a brass coloured tap if you would prefer, please note this as you go through the checkout.

What if I don't want to install the tank myself?

We understand completely that you may not want the hassle of installing your new Designer Water Tank, that is why we are working hard to develop partnerships with local providers that are happy to help. Where possible, these will be based on set pricing, so you know upfront what the cost will be.

What are the tanks made from?

The tanks are made from 100% recyclable Polyethylene (PE) plastic.

What about insects?

As these are 'sealed' units, insects such as mosquitoes and flies are unable to sit in the water and lay larvae.

Installation of Antique Amphora tanks

Installation of Speedy downpipe filter